Manhattan Active · Labor Management

Improve Workforce Efficiency with Smarter Labor Management

Labor is one of the most critical drivers of warehouse performance. We help you implement and optimize Manhattan Active® Labor Management to bring visibility, structure, and control to how your workforce operates.

More efficient and productive workforce operations

Better visibility and performance tracking

Reduced operational complexity

How it works

How Engineered Standards Get Built

A labor standard is only useful if the work it measures matches what the floor actually does.

  1. Observe

    Work is broken into elements and timed on the floor, task by task.

  2. Engineer

    Elements become a standard with travel, handling, and allowance, tied to each transaction type.

  3. Apply

    The system reads WMS transactions and computes earned versus actual time per associate.

  4. Report

    Goal attainment surfaces by shift, function, and area, with indirect time separated out.

  5. Coach

    Supervisors work exceptions, and standards get revisited when process or equipment changes.

The challenge

Why Labor Management Often Falls Short

Without the right setup, labor management systems struggle to deliver real impact:

Limited visibility into workforce performance

Inefficient task allocation and tracking

Disconnect between operations and system configuration

Heavy reliance on manual monitoring and adjustments

These challenges reduce productivity and make it difficult to scale operations efficiently.

Capabilities

What a Manhattan Active® Labor Management engagement includes

We help you implement and optimize Labor Management capabilities that align with your operational workflows and workforce goals.

LM Configuration

We configure the system based on how your warehouse operates, ensuring it supports real-world workflows and performance tracking.

LM Integration

We connect labor management with WMS and other systems to enable accurate, real-time workforce visibility.

Data Conversion & Migration

We ensure your workforce and operational data is structured, accurate, and ready for use in the new system.

Extensions Development

We build enhancements to support specific operational requirements and improve system usability.

Testing & Validation

We validate workflows and system performance across scenarios to ensure reliability and accuracy.

Ongoing Support

We continue to support and improve your system post-implementation, helping you adapt as operations evolve.

The outcome

What You Get When Labor Management Is Set Up Right

With the right approach in place, you can:

Discover LMS Impact
  • Improve workforce productivity and efficiency
  • Gain real-time visibility into labor performance
  • Reduce operational inefficiencies and manual tracking
  • Enable better planning and resource allocation
  • Build a scalable workforce model
What this enables

What Manhattan Active® Labor Management changes for the business

  • More efficient and productive workforce operations
  • Better visibility and performance tracking
  • Reduced operational complexity
  • Improved decision-making based on real data
  • Scalable labor management aligned with growth
Everest, Manhattan Active Partner, 2026 Platinum Level
Platinum Partner in the Manhattan Value Partner program, and twice named Manhattan Partner of the Year: Commerce Services in 2022 and Collaboration Excellence in 2023. Verify on manh.com
Why Everest

Labor Standards That Actually Stick

As a Manhattan Platinum Partner with 100+ extensions delivered on Active, we build Labor Management around your real work content, not templates.

  • PlatinumHighest tier in the Manhattan partner program
  • 100+Extensions fit to real floor work
  • 150+Go-lives turning data into trusted standards
FAQs

Frequently Asked Questions

  • A Labor Management System helps track, measure, and optimize workforce performance across warehouse operations. It provides visibility into productivity, task execution, and labor utilization in real time.

  • It enables accurate tracking of tasks and performance, helping you identify inefficiencies, set benchmarks, and improve how work is planned and executed across your operations.

  • Not necessarily. While cleaner data helps, we work with your existing data to structure and align it during implementation so the system can deliver meaningful insights.

  • LMS works closely with WMS to track tasks and performance. We ensure seamless integration so labor data, operational workflows, and system activity are aligned.

  • Yes, but in a structured way. It introduces more visibility and accountability, helping teams work more efficiently without adding unnecessary complexity.

  • Value comes from the quality of the engineered standards behind the labor model, not from the software alone. Operations with well-defined standards, clean task data, and supervisors who actually use the coaching tools see the strongest productivity gains. We build the standards with your industrial engineering team and phase the rollout so supervisors are running the process before performance is tied to it.

  • Yes. The system can be configured to support different workflows, processes, and operational models based on how your warehouse functions.

  • Yes. We provide continuous support to help you refine processes, improve performance, and adapt the system as your operations evolve.

Make Your Workforce Work Smarter

With the right labor management approach, you can improve efficiency, reduce waste, and create more predictable operations.

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