Bring Orders, Inventory, and Fulfillment Together in Real Time
Modern commerce depends on speed, accuracy, and visibility. We help you implement and optimize Manhattan Active® Omni so you can manage orders intelligently, route them efficiently, and deliver consistently across every channel.
Faster, more accurate order fulfillment
Better visibility across inventory and orders
Improved operational efficiency
The most experienced Manhattan Active® partner
Platinum Partner and 2-time Partner of the Year in Manhattan’s Value Partner program. The most experienced Manhattan Active® implementation partner globally, with proven delivery across WMS, TMS, omnichannel commerce, labor management, POS, and custom extensions.
- 150+Total Manhattan Active® go-lives
- 65Go-lives in 2024 to 2025 alone
- 100+Custom extensions delivered
- #1Skilled resources across SI partners
Why Order Management Becomes a Bottleneck
As operations grow, managing orders across systems and channels becomes more complex:
Limited visibility into inventory across locations
Inefficient or delayed order routing
Disconnected systems across eCommerce, stores, and warehouses
Manual intervention in order processing and fulfillment decisions
These challenges slow down fulfillment, increase costs, and impact customer experience.
What We Do
We help you design, implement, and optimize Manhattan Active® Omni to align with your business processes and fulfillment strategies.
MAO Design
We define how your order management should work, based on your fulfillment models, inventory strategy, and operational goals.
MAO Configuration
We configure the platform to match your workflows, ensuring accurate and efficient order orchestration.
Data Conversion
We migrate and structure your data to support reliable system performance and seamless transitions.
Data Integration
We connect your OMS with POS, WMS, eCommerce, and other systems to enable real-time visibility and coordination.
MAO Testing
We validate system workflows and performance to ensure reliability across all order scenarios.
Extensions Development
We build enhancements to support unique business requirements and operational needs.
Level 2 Support Services
We provide ongoing support to maintain system stability and ensure continuous improvement.
What You Get When Order Management Is Connected
With the right system in place, you can:
Discover MAO Fulfillment- Enable real-time inventory visibility across all locations
- Improve order routing and fulfillment efficiency
- Reduce delays and manual intervention
- Support omnichannel fulfillment models
- Deliver a more consistent customer experience
How We Help You Get It Right, From the Start
We begin by understanding how your orders move today, from capture to fulfillment, and where delays, gaps, or inefficiencies impact performance.
From there, we help you build a connected system that brings inventory, orders, and fulfillment together so your teams can make faster decisions and deliver more efficiently.
What This Enables for Your Business Outcomes
- Faster, more accurate order fulfillment
- Better visibility across inventory and orders
- Improved operational efficiency
- Reduced complexity across systems
- Scalable order management that supports growth
Make Your Order Management Smarter and More Connected
Whether you are implementing a new OMS or improving an existing one, we help you build systems that deliver speed, visibility, and control.
Let's TalkFrequently Asked Questions
It helps you manage orders, inventory, and fulfillment across all channels in one place. This includes routing orders intelligently, improving visibility, and ensuring faster, more accurate fulfillment.
Without a unified OMS, orders, inventory, and fulfillment remain disconnected. This leads to delays, errors, and poor customer experience. OMS brings everything together so decisions can be made in real time.
It uses real-time data and predefined rules to decide where and how an order should be fulfilled, whether from a warehouse, store, or another node, based on efficiency, cost, and availability.
Yes. OMS typically integrates with POS, WMS, eCommerce platforms, and other enterprise systems. We ensure these integrations are seamless so data flows in real time across all systems.
It can be complex due to multiple integrations, workflows, and fulfillment scenarios. That's why proper design, configuration, and testing are critical to ensure a successful rollout.
It aggregates inventory data across locations and systems, providing a unified, real-time view. This helps improve order accuracy and reduces stock-related issues.
Yes. It supports various models such as ship-from-store, BOPIS (buy online, pick up in store), home delivery, and more, depending on your business needs.
Yes. OMS is not a one-time setup. We help continuously improve routing logic, integrations, and performance as your operations evolve.