Deliver Seamless In-Store Experiences with Manhattan Active® Point of Sale
The store is where customer experience comes to life. We help you implement and optimize Manhattan Active® Point of Sale to create faster, smoother, and more connected in-store journeys.
Faster and more efficient store operations
Improved customer experience at every touchpoint
Better visibility across store systems and data
How a Store Transaction Runs
Manhattan Active® Point of Sale runs on any device, so selling is not tied to a counter.
Greet
The associate pulls up customer profile, loyalty status, and open orders on a mobile device.
Scan
Items scan into the basket, and endless aisle adds what the store does not stock.
Price
Promotions, coupons, and loyalty offers apply from the same pricing service the web uses.
Tender
Split tenders, gift cards, and digital wallets close the sale anywhere on the floor.
Hand Off
Pickup, ship-to-home, exchange, or return finishes on one screen without a second system.
Why In-Store Experience Still Breaks Down
Even with modern systems, stores often struggle with:
Disconnected systems between POS, inventory, and order management
Slow or inconsistent checkout experiences
Limited visibility into customer and inventory data
Complex workflows that impact store associate efficiency
These challenges directly affect customer satisfaction and store performance.
What a Manhattan Active® Point of Sale engagement includes
We help you design, implement, and optimize Manhattan Active® Point of Sale to align with your store operations and customer experience goals.
POS Customer Journey Design
We define how customers interact in-store, from checkout to returns, ensuring a smooth and consistent experience.
POS Configuration
We configure the system to match your store workflows, pricing, promotions, and transaction processes.
Data Conversion
We ensure accurate migration of product, pricing, and transaction data into the system.
POS Integration
We connect POS with OMS, WMS, and other systems to enable real-time data flow and unified operations.
Extensions Development
We build enhancements to support unique store operations and business requirements.
POS Testing
We validate workflows, transactions, and integrations to ensure reliable in-store performance.
POS Support
We provide ongoing support to maintain system stability and continuously improve store operations.
What You Get When POS Works Seamlessly
With the right setup in place, you can:
Discover How POS Improves Store Performance- Deliver faster and more consistent checkout experiences
- Improve store associate efficiency
- Enable real-time visibility into inventory and customer data
- Support omnichannel journeys like returns and pickups
- Create a more connected and reliable in-store experience
What Manhattan Active® Point of Sale changes for the business
- Faster and more efficient store operations
- Improved customer experience at every touchpoint
- Better visibility across store systems and data
- Reduced operational complexity
- Scalable POS capabilities that support growth
Register Cutovers That Keep Selling
Everest has led 150+ Manhattan Active® go-lives, 65 of them across 2024 to 2025, as a Manhattan Platinum Partner.
- 150+Active go-lives behind every register cutover
- 65Recent go-lives, 2024 to 2025
- 100+Extensions built on Manhattan Active®
Frequently Asked Questions
It streamlines in-store transactions, improves checkout speed, and connects store systems with inventory and order management, creating a more consistent and efficient customer experience.
POS connects with OMS and WMS to provide real-time access to inventory, orders, and fulfillment data. This enables capabilities like returns, exchanges, and order pickups directly in-store.
Yes. It supports omnichannel workflows such as buy online, pick up in store (BOPIS), returns, exchanges, and order lookups, ensuring a seamless experience across channels.
With the right approach, disruption can be minimized. We plan rollout carefully, validate workflows, and ensure store teams are prepared before go-live.
POS can be configured to support different store formats, transaction types, and operational models, depending on your business needs.
We validate system performance under high transaction volumes and real-world scenarios to ensure reliability during peak periods.
It provides access to product, pricing, inventory, and customer information, helping store associates make faster and more informed decisions.
Yes. We provide continuous support to maintain system performance, resolve issues, and improve store operations over time.
Make Every Store Interaction Count
Your POS system is more than a transaction tool, it's a key part of your customer experience.
Let's Improve Your Store Experience