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Manhattan Active · Custom Extensions

Extend Manhattan Active® to Fit Your Business Needs

Standard platforms don't cover every scenario. We help you build custom extensions, integrations, and experiences on top of Manhattan Active®, so your systems align with how your business actually operates.

Talk to Our Manhattan Experts
Why engagements stall

Where Standard Manhattan Functionality Falls Short

As your operations evolve, you may encounter:

01

Workflows that don't fully align with your processes

02

Functional gaps in standard system capabilities

03

Manual workarounds for complex scenarios

04

User experiences that slow down execution

These gaps can limit efficiency and reduce the impact of your platform.

Engagement model

How We Build Custom Extensions

Extension work follows the same discipline as core delivery: designed against published APIs, version controlled, and tested for upgrade safety.

  1. 1

    Extension Discovery

    • Standard-versus-extension decision record
    • Prioritized extension and integration candidates
  2. 2

    Design and Specification

    • Technical design per extension
    • API and event integration contracts
    • Upgrade-safety review notes
  3. 3

    Build and Unit Test

    • Extensions deployed to lower environments
    • Source in version control with pipeline
    • Unit and interface test results
  4. 4

    Regression and Handoff

    • Regression pack run against release
    • Production deployment and rollback plan
    • Ownership and support documentation
Workstreams

What We Build on Top of Manhattan Active®

We extend your platform with capabilities that go beyond standard functionality, while keeping your core system stable and scalable.

01

Custom Extensions for Business-Specific Needs

We develop extensions that address operational gaps and enhance how your systems function.

02

Automation & Intelligent Workflows

We build automation and custom agents to streamline processes and reduce manual effort.

03

You Own the Code

Every extension we build is yours. You own the source, the repository and the documentation, so you are never locked into Everest to change or maintain your own customizations.

04

Warranted Like the Core Product

We warrant the extensions we deliver on the same terms you expect from Manhattan itself, so a defect in our code is our responsibility to fix, not a new project.

05

User Experience & Interface Enhancements

We improve usability by designing interfaces that simplify complex workflows for your teams.

How we run it

How We Extend Your Platform the Right Way

  1. Step 01

    We start by identifying where your current system falls short, what processes need improvement, and what your teams need to work more efficiently.

  2. Step 02

    From there, we design and build extensions that integrate seamlessly into your existing ecosystem, ensuring they are scalable, maintainable, and aligned with your long-term strategy.

What this enables

What custom extensions change for the business

  • 01Systems aligned with real operational needs
  • 02Improved efficiency and execution speed
  • 03Better user experience across workflows
  • 04Reduced reliance on manual intervention
  • 05Scalable enhancements that grow with your business
The outcome

What You Get When Your System Is Built Around Your Business

With the right extensions in place, you can:

See How Extensions Improve System Performance
  • Eliminate workarounds and manual processes
  • Improve system usability and adoption
  • Support unique operational requirements
  • Increase efficiency across workflows
  • Adapt your systems as your business evolves
Everest, Manhattan Active Partner, 2026 Platinum Level
Platinum Partner in the Manhattan Value Partner program, and twice named Manhattan Partner of the Year: Commerce Services in 2022 and Collaboration Excellence in 2023. Verify on manh.com
Why Everest

100+ Extensions That Stay Upgrade-Safe

We have delivered 100+ custom extensions on Manhattan Active®, built by the same bench behind 150+ Active go-lives, so customizations stay upgrade-safe.

  • 100+Custom extensions built on Manhattan Active®
  • 150+Manhattan Active® go-lives behind the patterns
  • PlatinumBuilt to Manhattan's extensibility model
FAQs

Frequently Asked Questions

  • Standard functionality covers common use cases, but most businesses have unique workflows, integrations, or user experience needs. Extensions help bridge those gaps so the system aligns with how your operations actually run.

  • We build extensions for workflow automation, custom integrations, reporting, user interfaces, and operational enhancements that are not supported out of the box.

  • We design extensions to work alongside the core platform without interfering with its standard functionality. This ensures stability, maintainability, and compatibility with future updates.

  • Yes. Extensions are designed to be scalable and flexible, so they can evolve as your business processes, volumes, and requirements change.

  • We evaluate your current workflows, system gaps, and business priorities to determine what truly needs customization versus what can be handled through standard configuration.

  • When designed correctly, extensions reduce complexity by eliminating manual workarounds and simplifying workflows, rather than adding unnecessary layers.

  • Extensions are built to integrate seamlessly with your existing ecosystem, including WMS, OMS, POS, and other enterprise systems, ensuring consistent data flow and functionality.

  • Yes. We provide ongoing support, updates, and enhancements to ensure extensions continue to perform effectively as your systems and business needs evolve.

Build Beyond Standard Functionality

Your operations are unique, your systems should reflect that.

Let's Talk
Explore

More Manhattan Active® Capabilities

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