Unify Inventory and Orchestrate Every Order
Infios OMS gives you distributed order management with a single, real-time view of inventory and profit-aware fulfillment across every channel. As a certified Infios implementation partner, Everest turns on order orchestration that protects your delivery promises and your margins.
- Single inventory view
- BOPIS
- Ship-from-store
- Profit-aware routing
Fewer oversells and protected delivery promises, as an omnichannel retailer achieved after unifying channel inventory
More profitable fulfillment through routing that weighs margin, not just distance
A single, trusted inventory view shared across every channel and location
How OMS Moves an Order
One inventory pool and one set of rules carry the order from checkout through delivery and return.
Order Capture
Orders arrive from ecommerce, marketplaces, stores, and B2B channels into one orchestration layer.
Availability and Promise
Available-to-promise logic checks the real-time network pool and commits a delivery date at checkout.
Sourcing and Routing
Rules weigh cost, distance, inventory health, and capacity to choose the most profitable fulfillment node.
Fulfillment Release
The order drops to a WMS, store, or 3PL for pick, pack, ship, or collection.
Returns and Care
Care agents modify orders, and returns re-enter the inventory pool and inform later routing decisions.
Why Siloed Order Management Costs You Sales
When channel inventory and fulfillment decisions live in separate systems, the cracks show up where customers feel them:
Oversells, stockouts, and backorders because channel inventory is counted in silos, not as one pool
Proximity-only routing that ships from the nearest node even when it is the least profitable choice
Delivery promises made at checkout that fulfillment cannot actually keep
Traditional OMS projects that drag on for a year or more before returning value
B2B and B2C order flows running on disconnected systems and duplicated inventory
Each gap erodes margin, breaks the customer promise, and forces manual firefighting your team cannot scale.
What We Implement in Infios OMS
Everest deploys the Infios order management system as a modular platform, turning on the capabilities you need and integrating them into your existing stack.
Distributed Order Management
We stand up distributed order management with AI-driven, profitability-aware node routing so every order is sourced from the location that best balances cost, speed, and inventory health, not just proximity.
Real-Time Single View of Inventory
We unify inventory into one real-time pool across warehouses, stores, marketplaces, suppliers, and 3PLs, giving every channel and every promise a shared source of truth.
Order Promising and Available-to-Promise
We configure order promising and available-to-promise logic so checkout commitments reflect true, network-wide availability and delivery dates you can keep.
Store and Micro-Fulfillment
We enable store and micro-fulfillment flows, including BOPIS, click and collect, and ship from store, so physical locations become active fulfillment nodes.
Customer Care and Returns
We implement customer care and returns inside the OMS so appeasements, modifications, and returns update the single inventory view and feed back into routing decisions.
iPaaS and Pre-Built Connectors
We use built-in iPaaS and pre-built connectors to link Infios OMS with your ERP, WMS, CRM, and ecommerce systems, so you integrate the stack you already run rather than rip and replace.
What You Get With Infios OMS
Order orchestration on Infios is built to deliver value fast and grow with you:
Plan your OMS deployment- Modular design that lets you turn on only the capabilities you need today
- Rapid, modular deployment rather than a multi-year program
- One order management platform that unifies both B2B and B2C fulfillment
- Profit-aware routing that protects margin on every order, not just delivery speed
- Omnichannel fulfillment that pairs with Infios WMS end to end
- Real-time inventory visibility that reduces oversells and backorders across channels
What This Enables for Your Business
- Fewer oversells and protected delivery promises, as an omnichannel retailer achieved after unifying channel inventory
- More profitable fulfillment through routing that weighs margin, not just distance
- A single, trusted inventory view shared across every channel and location
- Faster BOPIS, click and collect, and ship-from-store execution from existing stores
- Unified B2B and B2C order management on one scalable platform
The OMS Partner Beneath Every Order
As a certified Infios partner with 50+ associates and depth across three WMS platforms, we tune OMS fulfillment to how your nodes actually behave.
- CertifiedCertified Infios partner for OMS orchestration
- 50+Associates fluent in order and inventory logic
- 3 WMSMulti-platform depth behind every node
Frequently Asked Questions
Infios OMS orchestrates orders across your entire network: it decides where each order should be fulfilled, keeps a single real-time view of inventory, and manages promising, store fulfillment, and returns. Infios WMS executes work inside a specific warehouse, directing receiving, putaway, picking, and shipping. OMS decides where and how to fulfill; WMS runs the fulfillment on the floor, and Everest implements both so they operate as one connected system.
Distributed order management in Infios evaluates every order against real-time, network-wide inventory and a set of business rules. Its AI-driven, profitability-aware routing weighs cost to fulfill, delivery speed, node capacity, and inventory health rather than defaulting to the nearest location. The result is order orchestration on Infios that protects both the delivery promise and your margin on each order.
The Infios order management system aggregates inventory from warehouses, stores, marketplaces, suppliers, and 3PLs into one real-time pool. That shared source of truth feeds available-to-promise at checkout and routing at fulfillment, which removes the oversells, stockouts, and backorders caused by counting stock in separate channel silos.
Yes. Customer care and returns are managed inside the OMS, so appeasements, order modifications, and returns are processed against the same single inventory view. When an item is returned or restocked, that availability flows straight back into promising and routing, keeping the network accurate and reducing manual reconciliation.
Because the platform is modular, scope is driven by the number of channels, fulfillment models, and integrations you turn on. Everest sequences the rollout so your highest-value order flows go live first rather than waiting on a single large cutover. That modular sequencing is a deliberate contrast to traditional OMS programs that attempt everything at once.
It depends on your warehouse profile. Infios OMS pairs with Warehouse Advantage for larger, high-complexity distribution operations and with Warehouse Edge for leaner or faster-to-deploy environments, while e3PL fits when you run third-party logistics operations. Everest advises on the right combination so orchestration and warehouse execution complement each other end to end.
Yes, it is the same product lineage under a new name. HighJump was absorbed into Korber Supply Chain Software, which was later rebranded as Infios. Everest has carried customers through that HighJump-to-Korber-to-Infios evolution, so the deep platform knowledge behind your OMS implementation predates the current branding.
Orchestrate Fulfillment Across Every Channel
Whether you are replacing a legacy OMS or adding order orchestration to an Infios warehouse footprint, Everest can help you unify inventory and go live in weeks, not years. Let's scope the flows that matter most first.
Talk to our Infios team