Supporting Warehouse Modernization and Returns Automation Across Distribution Operations
A custom AutoStore Returns Extension paired with end-to-end testing that carried this apparel retailer from Softeon WMS through Manhattan Active WMS migration and MAO go-live.
Successful deployment of Returns Extension for AutoStore
Smooth migration support from Softeon WMS to Manhattan Active WMS
Stable MAO go-live transition through workflow and data validation
Engagement snapshot
The challenge
The client was undergoing a major warehouse and omnichannel transformation initiative, including migration from Softeon WMS to Manhattan Active Warehouse Management (MAWMS), while also preparing for Manhattan Active Omni (MAO) go-live activities.
The transformation required extensive end-to-end testing support, workflow validation, and data verification to ensure operational continuity and a smooth transition across distribution center operations.
In parallel, the client also required a customized Returns Extension for AutoStore to support returns processing within its warehouse environment.
What Everest delivered
Everest Technologies provided testing, validation, and extension development support across the client’s warehouse modernization initiatives.
Solution components
- Returns Extension for AutoStore
- Developed a custom Returns Extension for AutoStore
- Enabled improved returns processing capabilities within the distribution center environment
- End-to-End Testing Support for WMS Migration
- Supported migration testing from Softeon WMS to Manhattan Active WMS (MAWMS)
- Performed extensive end-to-end testing across warehouse workflows and processes
- MAO Go-Live Support
- Extended testing support during Manhattan Active Omni (MAO) go-live
- Focused on workflow validation and data validation activities
- Helped ensure smooth operational transition during go-live phases
Approach
The engagement focused on combining extension development with structured validation and testing support throughout the warehouse transformation lifecycle.
Everest worked closely with operational workflows, warehouse processes, and data validation activities to minimize disruption and ensure stable transitions during modernization initiatives.
Impact & outcomes
- Successful deployment of Returns Extension for AutoStore
- Smooth migration support from Softeon WMS to Manhattan Active WMS
- Stable MAO go-live transition through workflow and data validation
- Improved confidence in warehouse operations during transformation initiatives
- Positive client feedback on testing and support engagement
Post go-live impact
The client continued using the Returns Extension for AutoStore in one of its distribution centers and expressed satisfaction with Everest’s support and testing engagement.
Business impact
- Enhanced returns processing capabilities within distribution operations
- Reduced operational risks during warehouse modernization
- Improved transition readiness across WMS and omnichannel platforms
Tools & platforms
- Manhattan Active Warehouse Management (MAWMS)
- Manhattan Active Omni (MAO)
- Softeon WMS (legacy)
- AutoStore
- Custom Returns Extension for AutoStore
Client perspective
The client appreciated Everest’s extensive end-to-end testing support, workflow validation, and continued engagement during MAO go-live activities.
Frequently asked questions
Quick answers about this engagement, drawn from the case content above.
The client was undergoing a major warehouse and omnichannel transformation initiative, including migration from Softeon WMS to Manhattan Active Warehouse Management (MAWMS), while also preparing for Manhattan Active Omni (MAO) go-live activities.
Everest Technologies provided testing, validation, and extension development support across the client’s warehouse modernization initiatives.
Successful deployment of Returns Extension for AutoStore. Smooth migration support from Softeon WMS to Manhattan Active WMS. Stable MAO go-live transition through workflow and data validation. Improved confidence in warehouse operations during transformation initiatives. Positive client feedback on testing and support engagement.
Key tools and platforms included Manhattan Active Warehouse Management (MAWMS); Manhattan Active Omni (MAO); Softeon WMS (legacy); AutoStore; Custom Returns Extension for AutoStore.
Enhanced returns processing capabilities within distribution operations. Reduced operational risks during warehouse modernization. Improved transition readiness across WMS and omnichannel platforms.
This case study comes from the Apparel & Retail industry, delivered through Everest Technologies' Supply Chain practice.
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